E-Mail

Managing E-Mail messages

Deleting E-Mail messages

The following options are available:

How to define whether email messages are moved to the trash or permanently removed when deleted.

  1. Click the Settings icon in the menu bar. Click on All settings.

    The Settings window opens.

  2. Click on Mail in the left pane.

    Click on Advanced Settings in the right pane.

  3. Define the behavior when deleting email messages:

    • If email messages are to be moved to the trash, disable Permanently remove deleted email messages.

    • If email messages are to be deleted permanently, enable Permanently remove deleted email messages.

      Warning: Permanently deleted email messages cannot be recovered.

How to delete an E-Mail:

  1. Select one or several E-Mail messages.

  2. Click the Delete icon in the tool bar.

    Or:

    • Press the [Del] or [Backspace] key on the keyboard.

    • In an email’s context menu, click on Delete.

    • If you have selected a single email, use the Delete icon in the detail view.

Result:

  • If the setting Permanently remove deleted email messages is disabled:

    The email messages are moved to the Trash folder.

  • If the setting Permanently remove deleted email messages is enabled:

    You will be asked if you want to delete the email messages permanently.

How to delete all email messages in a folder:

  1. In the folder view, select the folder which E-Mail messages you want to delete.

  2. Use one of the following methods:

    • Click the Actions icon next to the folder name.

    • Click the More actions icon above the list.

    Click on the Delete all messages button.

    Warning: If the setting Permanently remove deleted email messages is enabled, deleted email messages cannot be recovered.

  3. Confirm that you want to delete the content of this folder.

Result:

  • If the setting Permanently remove deleted email messages is disabled:

    The email messages are moved to the Trash folder.

  • If the setting Permanently remove deleted email messages is enabled:

    The email messages will be permanently deleted.

How to recover deleted email messages:

  1. Open the Trash folder in the folder view.

  2. Select one or several E-Mail messages.

  3. In an email’s context menu, click on Move.

  4. Select a folder in the Move window. Click on the Move button.

Or:

  • To recover all email messages from the trash, click the More options icon above the list. Click on the Move all messages button.

  • If you have selected a single email, use the More actions icon in the detail view. Click on Move.

How to permanently delete an E-Mail:

Warning: Permanently deleted email messages cannot be recovered.

  1. Open the Trash folder in the folder view.

  2. Select one or several E-Mail messages.

  3. Click the Delete icon in the tool bar.

    If you have selected a single email, you can also use the Delete icon in the detail view.

  4. Confirm that you want to permanently delete the selected email messages.

How to permanently delete the content of the Trash folder:

Warning: Permanently deleted email messages cannot be recovered.

  1. Select the Trash folder in the folder view.

  2. Use one of the following methods:

    • Click the More actions icon next to Trash.

    • Click the More actions icon above the list.

    Click on Empty folder.

  3. Confirm that you want to delete the content of the folder.

User interface:

Related topics:

Parent topic: Managing E-Mail messages